Privacy Policy

This Privacy Policy describes how choping-xa.myshopify.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or shop on the Site.

Contact Information

After reading this policy, if you have additional questions, would like more information about our privacy practices, or would like to file a complaint, please contact us at Support@PhoebeGraham.shop.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and necessary to process your purchase. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any personally identifiable information, including the following, as “Personal Information.” Please see the list below for more information about what Personal Information we collect and why we collect it.

Device Information

Purpose of Collection: To accurately load the Site for you and to analyze Site usage to optimize our Site.

Source of Collection: This information is collected automatically when you visit our Site using cookies, log files, web beacons, tags, or pixels (add or remove any other tracking technologies used).

Disclosure for Business Purposes: Shared with our processor Shopify (add any other vendors with whom you share this information).

Personal Information Collected: Web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms, and how you interacted with the website (add or remove any other Personal Information collected).

Order Information

Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for shipments, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services when consistent with the preferences you have shared with us.

Source of Collection: From you.

Disclosure for Business Purposes: Shared with our processor Shopify [Add other vendors with whom you share this information. For example, sales channels, payment gateways, shipping and fulfillment applications].

Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number [fill in any other payment types you accept]), email address, and phone number.

Customer Support Information

Purpose of Collection:

Source of Collection:

Disclosure for Business Purpose:

Personal Information Collected: [Fill in any additional information you collect: offline data, purchased marketing data/lists]

Purpose of Collection: To provide customer support.

Source of Collection: From you

Disclosure for Business Purpose: [Add any vendors used to provide customer support]

Personal Information Collected: [Add any modifications to the above or add additional information as needed. ]

[Insert section below if age restrictions are required]

Minors

The Site is not intended for individuals under [insert age] years old. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and perform our contract with you, as described above. For example:

We use Shopify to support our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.

[Insert information about other service providers]

[If using remarketing or targeted advertising, include the following]

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing information that we think may be of interest to you. For example:

[Insert if applicable] We use Google Analytics to help us understand how customers use the Site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

[Insert if you use a third-party marketing application to collect information about buyer activity on your Site] We share information about your use of the Site, purchases, and interactions with our ads on other sites with our advertising partners. We collect some of this information directly and share it with our advertising partners, and in some cases, we do so by using cookies or other similar methods.technology (which you may consent to, depending on your location).

[Insert other ad services used]

For more information on how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[Include opt-out links for any services used. Common links include:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

In addition, you can opt out of some services by visiting the Digital Advertising Alliance's opt-out portal (https://optout.aboutads.info/).

Use of Personal Information

We use your personal information to provide you with services, including: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date with new products, services, and offers.

[Include below if your store is located in Europe or your customers are located in Europe]

Lawful Basis

If you are a resident of the European Economic Area ("EEA"), we process your personal information based on the following lawful bases under the General Data Protection Regulation ("GDPR"):

[Include all bases that apply to your business]

Your consent;

Performance of a contract between you and the Site;

Compliance with our legal obligations;

Protection of your vital interests;

Performance of a public interest task;

Necessary for our legitimate interests and not overridden by your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your personal information for our records unless you ask us to delete this information. For more information on your right to erasure, see the "Your Rights" section below.

Automated Decision-Making

If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making (including profiling) that produces legal effects or significantly affects you.

We [do/do not] use customer data to make fully automated decisions that have legal or other significant effects.

Our data processor Shopify uses limited automated decisions to prevent fraud that does not have legal or other significant effects on you.

Services that include elements of automated decisions include:

A temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist lasts for a few hours.

A temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist lasts for a few days.

[Include the following only if you sell personal information as defined by the California Consumer Privacy Act]

Sale of Personal Information

Our website sells personal information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

[Insert:

Categories of information sold;

Instructions on how to opt-out of such sale;

Whether your business sells information about minors (under 16 years old) and whether you have affirmative authorization;

If you offer a financial incentive to sell information, please provide details of that incentive. ]

Your Rights

[Include the following if your store is based in Europe or your customers are in Europe]

GDPR

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, have it ported to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact details above. [or insert alternative instructions for sending access, deletion, correction, and portability requests]

Your personal information will be processed first in Ireland and then transferred to locations outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with the GDPR, please refer to Shopify’s GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

[Include the following if your business is subject to the California Consumer Privacy Act]

CCPA

If you are a California resident, you have the right to access the personal information we hold about you (also known as the “right to know”), have it ported to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise any of these rights, please contact us at the contact details above. [or insert alternative instructions for sending access, deletion, correction, and portability requests]

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amoThe amount of information downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies allow websites to improve your browsing experience by remembering your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies can also provide information about how users use the site, for example, whether they are first-time visitors or frequent visitors.

We use the following cookies to optimize your experience on our website and to provide our services.

[Be sure to check this list against the current list of cookies for Shopify merchant storefronts: https://www.shopify.com/legal/cookies]